PRIVACY POLICY
Last updated: 21/09/2025
1. INTRODUCTION
RANGEHAM LIMITED trading as KidWear (“we”, “us”, “our”) operates kidwear.co.uk (the “Website”). We are committed to handling personal data lawfully, fairly and transparently. This Privacy Policy explains what data we collect, how and why we use it, our lawful bases, how long we keep it, and your rights under applicable law (including UK GDPR).2. COMPANY INFORMATION (DATA CONTROLLER)
- Company: RANGEHAM LIMITED (trading as KidWear)
- Company Number: 15545416
- Registered Address: Academy House, 11 Dunraven Place, Bridgend, Mid Glamorgan, CF31 1JF, United Kingdom
- Email: info@kidwear.co.uk
- Phone: +44 7537 172338
3. INFORMATION WE COLLECT
- Identity & Contact: name, email, billing/shipping addresses, phone number, account details (passwords stored as salted hash).
- Order & Payment: items purchased, totals, taxes, delivery preferences, limited payment metadata. We do not store full card numbers or CVV.
- Communications: messages via forms, email correspondence, support tickets, reviews.
- Technical & Usage: IP, device IDs, browser/OS, referral URLs, pages viewed, session metrics and similar analytics.
- Cookies & Similar Tech: as described in our Cookie Policy.
Special Categories. We do not intentionally collect sensitive data (e.g., health, religion). Please do not submit such information.
4. HOW WE USE YOUR INFORMATION (PURPOSES)
- Order fulfilment: process, ship and deliver orders; manage returns and refunds; issue invoices.
- Customer support: respond to enquiries, troubleshoot issues, manage your account.
- Payments: securely process transactions via third-party providers; we never store full card details.
- Security & fraud: protect the Website, accounts and transactions.
- Legal compliance: meet tax, accounting and consumer protection obligations.
- Improvement & analytics: measure performance and enhance products and user experience.
- Marketing (where permitted): send updates or promotions with consent where required; you can opt out anytime.
5. OUR LEGAL BASES FOR PROCESSING
- Contract: to perform our agreement with you (e.g., fulfil an order).
- Consent: for certain marketing and analytics/cookies; you may withdraw at any time.
- Legal obligation: to comply with applicable laws.
- Legitimate interests: operate, secure and improve our services (balanced against your rights).
6. PAYMENTS
Card payments are handled by third-party processors (e.g., Visa/Mastercard gateways). Transactions are encrypted. We receive payment confirmations and limited metadata; we do not store full card numbers or CVV on our systems.7. SHARING & DISCLOSURE
We may share personal data with:- Service providers: payments, hosting, IT, email/SMS, analytics, customer support tools.
- Shipping partners: to deliver your orders and provide tracking.
- Professional advisers & authorities: where required by law or to protect rights.
- Business transfers: in the event of a merger, acquisition or asset sale under confidentiality safeguards.
8. COOKIES & SIMILAR TECHNOLOGIES
We use cookies, pixels and similar tools to operate the Website, remember preferences and analyse performance. See our Cookie Policy and on-site settings for controls.9. INTERNATIONAL TRANSFERS
Your data may be transferred outside the UK/EEA. Where this occurs, we rely on appropriate safeguards (e.g., adequacy decisions or UK/EU Standard Contractual Clauses) and apply additional measures where necessary to protect your information.10. DATA SECURITY
We implement technical and organisational measures designed to protect personal data (e.g., encryption in transit, access controls, backups). No method is 100% secure, and we cannot guarantee absolute security.11. DATA RETENTION
We retain data only as long as necessary for the purposes described here and to meet legal obligations. Typical periods include: orders/invoices (up to 7 years), support records (up to 3 years), and marketing preferences (until you opt out or withdraw consent). We may retain limited data to prevent fraud or enforce our terms.12. YOUR RIGHTS (UK GDPR)
- Access: request a copy of the personal data we hold about you.
- Rectification: ask us to correct inaccurate or incomplete information.
- Erasure: request deletion of your data where there is no legal reason for us to keep it.
- Restriction: ask us to limit the way we process your data in certain circumstances.
- Portability: request transfer of your data to you or another service provider in a structured, machine-readable format.
- Object: object to certain processing (including direct marketing).
- Withdraw consent: where processing is based on consent, you may withdraw it at any time.
- Complain: lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local supervisory authority.
13. CONTACT US
If you have any questions about this Privacy Policy or your personal data, please contact us at:Email: info@kidwear.co.uk
Address: RANGEHAM LIMITED, Academy House, 11 Dunraven Place, Bridgend, Mid Glamorgan, CF31 1JF, United Kingdom
Phone: +44 7537 172338